UNITE: An Experience Economy

Drought in East Africa

Image source: 3news.co.nz

One of the most difficult challenges to overcome when traveling overseas, particularly to developing countries, is what I call economic armor. It’s the suit made of expensive traveling clothes, luggage, shiny rented cars… it’s the air of privilege that surrounds many American travelers like a cloud. It makes good sense that people without money or material goods see these travelers as an opportunity. They see economic gain for themselves and their families—food, shelter, a lifeline. Imagine yourself in dire straits, struggling to feed your family. Wouldn’t you see privileged tourists this way too?

Generations Touring Company: A Focus on Family

Generations Touring Company in Costa Rica

Image source: Grace-lichtenstein.suite101.com

In a poll conducted by Condé Nast Traveler and MSNBC, 14% of Americans have taken a volunteer vacation, but 55% indicated they would like to participate. Of those who have gone on volunteer trips, 95% reported that they are likely to do it again. That’s quite a return! But I wonder about that 55%. Who are they? Are they busy working people or high school kids? Are they grandparents, afraid of the rigors of volunteering? As a voluntour organization, how can you motivate that 55% to take the plunge—to reach that decision-making moment when an ephemeral dream becomes a solid reality?